Shopping Guide from Marsportshop.com

Welcome to marsportshop.com  Customer service is our #1 priority and we are happy to help you find the products you’re looking for and make your ordering process as smooth as possible. 

To make placing an order quick and easy, we’ll walk you through the entire process, from choosing products to payment and delivery options. We are devoted to giving you the highest-quality products at the lowest prices along with the best service, both before and after you purchase.

  

Step 1: Choosing items.

First, please go to our website: http://www.marsportstore.com

Our products are classified into three levels. The three level classifications will automatically be displayed when you hover your mouse over the left menu bar under “Browse by Category.”

For example, the first level is Jordan shoes, the second level is Air Jordan Men AAA, and the third level Jordan 4 AAA. 

The more items you order, the bigger the discount we can offer you. Once you have selected your items and placed them in your shopping cart, please register as a member of our site and enter your delivery address, email, telephone number, etc. 

Please be sure to enter accurate contact information so that we can keep you in the loop about your order and its expected delivery.

  

Step 2: Payment choices.

You can use your credit card (Visa / Mastercard or debit card) to pay online through Western Union or MoneyGram. We also accept payment by bank transfer. Our website will automatically give you a 5% discount if you choose Western Union or MoneyGram. In addition, we’ll also give you a free hat! If you’re not sure how to pay online, please watch this video, it explains everything: how to pay online .

  

Step 3: Delivery.

After submitting your payment, we’ll ship your order right away. Once you have paid, please send us the MTCN (money transfer control number) of the MoneyGram or Western Union payment, or receipt of the bank transfer along with your order number by email. We’ll verify your payment and ship your order immediately. Our offices are open from 08:00 AM - 5:00 PM Monday through Saturday (China time.) This is 2:00 PM – 11:00 PM Eastern, 5:00 PM – 2:00 AM Pacific.

Once you’ve submitted your payment, we’ll manually update the payment status on our website during our business hours. We’ll then go to our warehouse, retrieve the products you want, pack them and ship them to you. For our customers in the USA, we generally ship via EMS. You’ll receive your products in 5-6 business days. If any of the products you’ve ordered are out of stock (this is very rare), we’ll email you and you can choose other products or request a refund. If you have any questions, please email our customer service department (marsportmall@gmail.com  or service@marsportshop.com ) We will reply to your email quickly and answer any questions you may have. 

Step 4: Discounts On Future Orders.

We value our customers and your repeat business is very important to us. That’s why we offer discounts on future orders when you help spread the word about our website.

Once you receive your order, you can make a YouTube video review about your products and shopping experience to receive $10.00 off a $100.00 order. That’s like getting a free pair of almost any of the shoes we sell! Just send us the link to your video and we’ll give you the discount. Also, if you share our website on Facebook, Twitter or other social media sites, you can get $5 in free gifts to choose. Just send us the link to your Facebook post, Tweet, etc. and we’ll give you the discount.

If you have any suggestions for our website, please contact us. We will do our best to improve it. We work hard to make sure you’re happy and we really appreciate your business. Thank you!!!